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The Home Improvement Group has 5 divisions including Perfect Painter, Perfect Handyman, Affinity Renovations, Pour Concrete and Power Electrical, we provide all types of Painting and Handyman Services for Small and Medium and Large Project. We also have a team that will complete Home Renovations he GTA. We have a specialized Team for Baseme read more...
Contact Details
Contact The Home Improvement Group
905-502-0204 |Website 200 Matheson Blvd West Suite #203C, Mississauga ON L5R 3L7
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3 Customer Reviews
Rating of 3.7 / 5 from 3 Reviews
The Home Improvement Group began operations in 2016 and has received 3 reviews for an overall customer rating of 3.7. The average rating for businesses providing similar services in the Mississauga area is 4. Write a review
Overall Rating Summary
Quality of Work 3.7
Timeliness 3.7
Cleanliness 3.7
Budget 3.7
Communication 3.7
Courteous 3.7
Rating Distribution
Excellent
2
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Average
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1
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(1) - Handyman
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5
Quality of Work 5
Timeliness 5
Cleanliness 5
Budget 5
Communication 5
Courteous 5
Josie from Brampton
Posted: Feb 08, 2020
Basem*nt Renovation
We had water damage and The Home Improvement Group completed the job in a very efficient and cost effect way. We highly recommend this company.
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1
Quality of Work 1
Timeliness 1
Cleanliness 1
Budget 1
Communication 1
Courteous 1
Jennifer from Toronto
Posted: Nov 27, 2019
Condo Renovation
I had a terrible experience with THIG. I would give zero stars if I could. I deeply regret believing their deceptive advertising and online presence. They put more effort on marketing and commenting on reviews than they do in the quality of their work.
At the end of 4 stressful months they pressured me with a disclosure agreement saying I could not claim any issues with their work and or post any negative reviews online or they would fine me $1000 per review. That is the opposite of “exceeding customer expectations” which they claim in their marketing and responses to comments. I did not sign the agreement.
It makes me sad to think of how many people must have signed this form scared of the consequences or unwilling to pay the $300 I paid to go see a lawyer for advice. I would therefore argue their online reviews should be considered with caution.
To summarize the issues, poor quality work and unprofessionalism:
•Terrible project management and scheduling of work
•Workers regularly being late or not showing up
•Rework of tiles and interior brickwork required
•Lack of protection on site after promising multiple times to cover in plastic
•Lack of communication throughout the project
•Inflation of plumbing and electrical hours charged
•Violated electrical codes by covering a switch box in the kitchen with tile
Response from The Home Improvement Group
I am very taken back by your comments. When you personally contacted me with concerns about your project, I set up a meeting quickly to meet with you at your home. We reviewed your minor concerns and ensured we rectified every point to your satisfaction. We even did some electrical work at no cost for you. You and I connected frequently until the end of your project and you thanked me for everything I did. You were very pleased with the end result. I personally take pride in every project we fulfill and ensure all our customers are happy with the end result. Customer service is very important to me, in an industry that has little to no focus on customer satisfaction.
Regards
Christine
President
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5
Quality of Work 5
Timeliness 5
Cleanliness 5
Budget 5
Communication 5
Courteous 5
Josie from Brampton
Posted: Oct 25, 2016
Painted My House and Built a Kitchen
I found the staff of Home Improvement Group to be very professional and respectful of my property. The job was done in the identified time frame and at a reasonable cost.
I would highly recommend them to my family and friends. Job well done!
Response from The Home Improvement Group
Hello Josie,
We always love hearing comments such as these! Communication is key in the renovation business and our staff try to approach every jobsite with the utmost care and respect so that every client feels taken care of in every way. All the best!
The Home Improvement Group
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TrustScore™
The Home Improvement Group has a TrustScore™ of 2.6. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
2.6
TrustScore 2.6 / 5.0
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The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 4 |
| Approved | 0 | 3 |
| Unverified | 0 | 1 |
| Suspicious | 0 | 0 |
| Overall Rating | 3.7/5 |
Write a review
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
File a complaint
| Transparency | |
|---|---|
| Posted License Information | Available upon request  |
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Available upon request |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Yes |
| In Business Since | 2016 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in ourHiring Guideto maximize the probability of hiring the best professional for you project.
Main Services Offered
Basem*nt Renovations
The The Home Improvement Group has 5 Divisions. At Affinity Renovations we specialize in Basem*nt Renovations. Whether your renovations is small or Large we can help. We can assist with designing your space, to suggesting what materials to use.
Painting
Perfect Painter was our very first division and Painting is definitely one of our specialty's here at Perfect Renovations Group. Whether you require interior or exterior painting we can help you with all of your painting requirements.
Handyman Services,
Other Services Offered
Caulking
At The Home Improvement Group we have two divisions Affinity Renovations and Perfect Handyman that can assist with all of your caulking needs. Whether it's caulking interior or exterior windows to caulking your shower to caulking your trim and your baseboards we can help you.
Power Washing
Perfect Handyman is a division of The Home Improvement Group and can assist with your power washing requirements. We can power wash your decks, gazebo's, the outside of your home. This can all be done through our Perfect Handyman Division.
Ceiling
We deal with all types of ceilings whether it's stucco removal, to skimming your ceiling to paint your ceiling or even dry wall repairs to your ceiling The Home Improvement Group has 5 divisions that can assist with your ceiling needs.
Countertops
The Home Improvement Group has Affinity Renovations that specializes in Kitchen Renovations. We can provide counter tops made of all materials from Laminate to Quartz or Granite or Marble we can assist with all of your counter top needs.
Closet and Storage
Affinity Renovations and Perfect Handyman are divisions of The Home Improvement Group and can assist with either re configuring your closet or storage space or designing and building a new closet or storage space for you.
Bathroom Renovations
Affinity Renovations is a division of The Home Improvement Group. Whether its as simple as a Powder room face-lift or an extravagant bathroom transformation Affinity Renovations is your Bathroom Renovation Specialist.
Basem*nt Lowering
Pour Concrete is one of the 5 Divisions here at The Home Improvement Group. At Pour Concrete we specialize in Basem*nt Lowering as well as Underpinning, Bench-Footing and Historical Restorations.
General Contracting
The Home Improvement Group has 5 divisions to help with all your project needs, we have Perfect Painter, Perfect Handyman, Affinity Renovations, Pour Concrete and Power Electrical.
Kitchen Renovations
Affinity Renovations is a division of The Home Improvement Group. Whether it's giving your kitchen a face lift to a full kitchen transformation we can do it all.
Carpentry
Carpentry is our specialty. Whether it is framing to installing trim or baseboards we will be able to assist with all of your carpentry needs.
Carpeting
At affinity renovations carpeting is an extra service that we can provide to our customers to add the final touch that they are looking for.
Cabinetry and Millwork
Affinity Renovations is a division of The Home Improvement Group and we specialize in customer cabinetry as well as Millwork.
Waterproofing
Pour Concrete is a division of The Home Improvement Group. Pour Concrete specializes in waterproofing of your home.
Plastering
The Home Improvement Group can assist you with your plastering requirements through our various divisions.
Architectural Design, Concrete Work, Decks, Drywalling, Electrical, Excavation Services, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Home Additions, Landscaping, Mold Removal, Shed Construction, Tiling, Wallpapering
Overview Continued
Overview
The Home Improvement Group has 5 divisions including Perfect Painter, Perfect Handyman, Affinity Renovations, Pour Concrete and Power Electrical, we provide all types of Painting and Handyman Services for Small and Medium and Large Project. We also have a team that will complete Home Renovations he GTA. We have a specialized Team for Basem*nt and Bathroom Renovations.
We specialize in Interior and exterior painting with a team of Professionals in our Painting and Handyman Services.Our Handyman Services provide small renovations and full Condo renovations.
We take real pride in having the opportunity to providing services to your office or home. We excel at Residential Painting or Commercial Painting, and or hiring one of our skilled Handyman's or painters to do the job right.
At The Home Improvement Group we can provide you with our colour consultants as a part of our extended team. We recommend the best quality paint from Benjamin Moore. We also understand that painting prices need to be fair and competitive and we will always compete to earn your business against any reputable Painting Services Company.
We offer our customers the opportunity to purchase paint at our wholesale prices. Perfect Painter are custom painters but we don't charge a custom price. We hope that we will become your trusted and most referred Painting Contractor and to show our respect we will pay a 5% referral fee for all referrals. We want to grow our business long term so that we will become the house painters for you and your family. Do not forget to look at our Painting Specials and remember we provide our painting services in the following communities: Aurora, Ajax, Brampton, Bolton, Caledon, King City, Mississauga, Milton, Maple, Markham Georgetown, Oakville, Burlington, Richmond Hill, Unionville, Markham, Vaughan, Etobico*ke, Toronto and all of the GTA. We are your Painters in the GTA.
