Cameron Home Improvement Group Inc Reviews - Pittsford, NY | Angi (2024)

Crew of 7 worked 7 am (dawn) to 5 pm (dusk) in early December, hard-working & smooth working team, with foreman on site + project manager that checked in daily. Foreman checked in with me regularly as work progressed. Founder of this longtime family business came at the end to review job and receive payment. Removed old roof, replaced plywood underlayment, flashing as needed. Found source of ALL the leaks, installed flashing where it had been missing to prevent future issues. Looks GREAT!. Minor issue: quality of wood trim that had to be removed & then replaced; needs carpenter skills, not a strong part of their skill set, so I will have that upgraded in the spring.

The job went well; communications with Matt, Brian, Pete were timely. The weather got in the way a bit, so the job took longer than originally planned, completely understandable. Price was very fair; the only add-ons were as discussed.

Roofing job was okay, Siding job okay, but window trim was terrible. The worker refused to redo work on windows and seeing that he is the only one that does this work, there was nothing they would do. The owner came out to look at job and essentially said that according to my contract the work was complete and it didn't say to the customers satisfaction. He offered a figure of money to take off and we told him that we wanted to get an estimate of how much it was going to cost us to redo their mess and wouldn't him pay until we knew what that was going to be. He expected payment that day. He eventually came up with another figure as he said he would take a lien out on us if we didn't pay. They were supposed to call us back and let us know the brand of caulking that was used for the windows, and never heard back. You would think he might want to make his customers happy for referrals, but apparently that's not the case. If you want a job done to your satisfaction, I wouldn't recommend this company.

Company did my roof as well as my neighbors. 3 days after installation we had a wind storm. My neighbor lost approx. 1/3 of his shingles and I lost approx. 10%. Between the 2 houses, there were shingles everywhere. Owner claimed that wind storm caused damage and it was an act of nature. I pointed out that of the 50+ homes in my neighborhood/tract, we were the ONLY 2 houses with shingles blown off. I had a roof inspector out, and he explained that they were installed improperly. In talking with the foreman, he also explained that the owner, Dave Cameron, had hired "young kids that had no experience in roofing." After several (over 10) phone calls and conversations, I finally got Dave to send someone out to replace the missing shingles. Dave was beyond rude, totally unprofessional. In short, a condescending jerk. Perhaps he's changed his ways, but I certainly wouldn't ever use or recommend his company for any work.

Very good price - professional sales people, crew chief, and crew - performed neatly on schedule and as agreed. A+ experience. I recommend them.

.Everything was done as promised and on time. The work is done in an extremely professional manner and done right. I am very satisfied. Their Tech, (Shane) did an outstanding job and I would recommend Cameron roofing to anyone who needs roof work done on their house.

Received very detailed estimate and answered all of our questions. When appointment was set, they told us exactly what would be done that day. Crew arrived on time, very professional and courteous. Did an excellent job and excellent clean up. Went over everything at completion. Highly recommended.

They where very efficient and very punctual , when they said what time they be here they on time. They cover up the open roof when it started to rain then after got my roof weather tight so could finish the next day .They where also real good about cleaning up at the end of each day to this day I still yet to find any nails from when they tore off my roof.

We screened half a dozen roofers before choosing Cameron. Our roof is rather large and fairly complicated. They came in with the best bid and high quality materials (GAF Timberline HD 50yr life). Also, they had a big team (~12 guys) so the work only took 3 days. Getting a new roof put on is an enormous pain in the #ss, but these guys made it tolerable. Their crew was very professional. The roof looks great. They really do a nice job from an attention to detail standpoint. They even paint all the various things that stick out of the roof (vents, pipes, etc) to match the roof, which is a nice touch. My one quibble is that there were a lot of nails left in the yard/gutters after they were done. To be fair, in reading reviews online, I've found this to be a nearly universal complaint and Cameron did run a magnetic sweeper around the yard multiple times. I guess when you pull ~10,000 nails out of a roof there's bound to be some left over. I bought a magnetic sweeper on Amazon for $20 and went around the yard myself afterwards for half an hour and problem solved. I contacted them about the gutters and they were responsive and sent someone out to further clean them. Overall, I'd give Cameron an "A" for the roof they put on. I'd probably give them a B/B+ for cleanup, but they also had the lowest bid on the job so I consider that reasonable. Bottom line, the roof looks fantastic. They did a really nice job. I wouldn't hesitate to recommend them, though you might want to invest the $20 in a magnetic sweeper for afterwards. Josh, Pittsford, NY

Came on time and provided a reasonable estimate. We received estimates from 8-10 contractors and went with another one. Would definitely reach out for future needs.

While the price was good, this service provider was very poorly response. We attempted to finalize a contract for several months, but they frequently failed to return our calls. In addition, the owner was not polite when we did make contact. After several months trying to set up an appointment to finalize the contract without success, we decided to go with another provider.

The crew was puntual, professional and worked extremly hard. This was a steep city roof that you would think could take a a week but they had it done in 2.5 days. Clean up was fast and pretty through although i did need to point out a couple of spots they missed. The great part about that is they listened and took care of it. The other lesson there is that even the best can benefit from another set of eyes. Definitly recommend

Exceptional job and service!!!

The team of six was here bright and early (7 AM) Monday morning and immediately went to work removing the old shingles. A storm was due in later that day and they worked as if they knew they needed to finish before the storm hit. They did, although a couple of guys were still on the garage roof placing shingles when it did hit. They were 90% done on the garage when the rains came, but it was waterproof at this time and they finished placing the last few shingles in the rain. They were fast, efficient and it does not appear quality suffered because of this. They did wait until the next day when the rain was less intense to clean up, which was fine with me. I did not expect them to do their clean up in driving rain, and it was also late in the day. Brian came by the next morning and discussed their actions with me of which I was very satisfied at that time. They were very workman like and very responsible and professional. I would definitely recommend them to anyone who is considering reroofing their home.

They put on a new roof, it was a complete tearoff and some sheeting. A working forman was on the job and kept me informed of everything they were doing. I was impressed with their work ethic and professionalism. The price was very competative.

Dave and Brian were on time... arrived as they said they would, materials were delivered on time...including the dumpster! The workers were EARLY each day! They were as tiddy as they could be, cleaning up as they went along, finishing up cleaning each night before they left. The foreman, Doug, was there to oversee the crew and answer any questions we had. Dave and Brian also checked in to be sure we didn't have any questions or concerns. We watched a lot of what they did and found that their workmanship "underneath" was as good as the work that did show...a beautiful new roof and vents. We are very happy with the results! We will look to have them take on additional work as they do all types of work...remodeling, painting, repairs, etc. Very happy with the Cameron Home Improvement Group!

Dave Cameron put a new roof on our home. He charged us $4000.00 less than 2 other estimates, used all of the same top grade products and installation specs. His crew were punctual, professional, and cleaned up. They replaced the roof in one day and it's been fine. Cameron did everything he said he would and it's been excellent! No problems after more than a year.

My neighbor recommended Cameron to me after having her roof done - all the houses in our development are that age, and my house is one of the last getting the roof redone. She had warned me however that she had problems with the cleanup being incomplete; she did make a point of saying that when she called to complain the problem was rectified to her satisfaction. David Cameron came out to do the estimate on my house, and the price was lower than other estimates I got. They were clear in their instructions for preparation (having the driveway clear for the dumpster), showed up when they said they would, did the job efficiently, and cleaned up properly. There were no problems whatsoever from start to finish. How many times can you really say that about working with contractors?

Overall excellent in all respects. Honored last years estimate, owner was very responsive in communications, polite and affable. Crew was same. They did not use our in-home bathroom, nor did they smoke on our property, nor did they leave lunch/personal garbage laying around after they left. Great clean up, hardly found any nails. Some other roof debris found in trees and laying around property, but probably within acceptable range for most. For the detail oriented there were some things they could have done better with drip edge application, cutting. When they tore off roof on garage the debris dropped into garage and layered everything in garage...a big mess that I had to clean up. I havent looked in my attic yet to see if same thing occurred from house tear off. I thought the price was very fair, as I had 4 layers of asphalt roofing PLUS cedar shakes to remove, and as mentioned above, they really cleaned up nicely. I paid $8500 and I had estimates above $10,000, but those were from larger fancier companies with more overhead. I would recommend this company as a great value in the residential roof replacement category.

Arrived on time, did the job in one day as promised. Cleaned up afterward. No surprises.

At first things seemed fine until I noticed over the past year water stains on my basem*nt wall. Apparently water has been trickling between the walls and stains on my ceilings, I have been in contact with the owner and find him dishonest. I have had three contractors and an inspector tell me issues with the workmanship. However the owner claims his foreman found nothing wrong at all. It was recently determined that they forgot to use caulk and this was the cause of the leaks. I now have ceiling that needs repainting and a roof that needs repairs. The owner said he will come back and caulk, but is not responsible for the repainting of my ceilings.I will be pursuing this matter legally, but find it disappointing and unprofessional of a business with a good rating with the BBB. I have updated them as well of this experience. I hope this helps prevent another consumer from this headache that simply could have been avoided if caulk was used. I did mention it was in the contract. So now I have a leaky roof and ceiling in need of painting as a result of using this company.

Dave showed up on time and spent a great deal of time telling me about his company. I was very impressed. Dave explained the product he would use and showed me some samples. Dave the e-mailed me the quote which was less than the other quote I had. But it did not use all GAF material so the warranty was not as good. I felt the warranty would be a good selling point in the future an worth the extra money. I would definitely call Dave in the future for other work should the need arise.

The crew was courteous and punctual. The owner originally said it would be a 2 day job which impressed me. Work was delayed by 2 weeks due to the Sandy storm. When the work was started, the crew was split between my roof and completing a previous job elsewhere so it ended up being 3 days. The amount of debris surrounding the house was monumental and I was OK with them just cleaning up the driveway and walkway after each day. The days are pretty short in November so it was understandable to just concentrate on getting the roof finished instead of taking an hour of precious daylight to pick up each day. They were done after dark on the 3rd day and did a great job on the clean-up. We got a price break for paying by check and allowing a sign in the yard afterwards (which they still haven't put up....maybe they're waiting for spring).

Following an Energy audit I called several contractors to address some of the issued raised by the inspection. Initially I was going to do work on the roof and got a few estimates for that job but after careful consideration I decided to address the insulation issues first. Dave sent an insulation expert to assess my needs and gave me a fair estimate for the job. Once I agreed on the estimate we fixed the date and the crew (two people) came to do the work. While the job was done properly their craftmanship was not as good as I expected, screws missing, holes not cut precisely, etc. (I am an aeromodeler and woodworker.) Also, they did not clean up as thoroughly as I expected (some debris were left outside and some insulation inside.) I contacted Dave to raise my concerns and he was quick in responding and addressing most of them.

Very prompt in contacting us when we left a message. Came out right away and provided a quote within 24 hours. We accepted the quote within 48 hours. It took them a little while to actually schedule the job, but once they did they arrive promptly and had the job done in one day. They cleaned up all debris. We are happy with the work. The new roof withstood hurricane Sandy.